Over the last year or so I really came to dislike my website, to the point that I just didn’t want to do anything to it – even if I added new products, it still wouldn’t look nice. And because I didn’t like how it looked, I really did not want to promote it – I figured why send new customers to an ugly website? I was about to scrap the whole thing and switch to a different ecommerce platform when I called Bigcommerce (my current platform) and expressed my frustrations with my site. I’m so glad I called and so glad I got the customer care person I did. He said “why don’t you just change templates?” He then proceeded to help me see what different templates would look like with my current products. He stayed on the phone with me until all my questions were answered. I’ve always admired the customer service that I’ve received from Big Commerce these last 6 years – gosh, it sounds like a plug for Big Commerce. But really, they’re great.
My new website (shown above) is cleaner and less cluttered and because of this, some things have been moved around a bit. The blog and things like the “about us” page and contact info are now at the bottom where they detract less from the purpose of the store. Just scroll down and they’ll magically appear. I love magic!
I added a new product recently – dog breed sauce bowls. And this week I’ll be adding dog breed creamers and dog breed sugar bowls. I have several other pottery shapes to add after that such as 6″ plates, 8″ plates, dog treat jars, and dog food bowls. Like my dog breed mugs, these pottery shapes are handmade here in my studio, in Eureka, CA. All of these items can be ordered now, even though they are not on the website. Just shoot me an email at email@example.com and let me know what you’re interested in.
Go ahead, have a look at the new Shepherds Grove website and feel free to let me know what you think – I’m open to any and all constructive criticism 🙂